INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How do I shop on sucalighling.com?

After creating your sucalighling.com membership or logging in, you can start shopping immediately. If you wish, you can search for the products you are interested in, add the products you like to your cart, fill in the delivery and payment information and complete your shopping.

Where can I view my sales receipt?

You can view the details of the product you purchased by clicking on the "My Orders" field after entering your profile.

Do you have a refund, and if so, how can I get one?

If you do not like the product, you can return it. Return shipping fee is paid by the buyer. If the product reaches us without any problems, your money will be transferred to your bank account within 5-7 days.

I like a product but I want a different color. Can you make a special product for me?

Customizable products can be produced according to the color and material available. You can ask us all your questions about the product via info@sucalighling.com.

You don't have a shipping option to my country, but I still want that product. How can we do it?

If our shipping option is not active in your country, you may think that it is due to shipping costs. But if you want that product very much, you can contact us and we can find an alternative solution.

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